Sorry to hear this is happening to you...Auctiva WAS having issues but all seems fine now. Have you tried a different browser? That usually works for me when I get hung up (which isn't often). If that doesn't work I would suggest file a support request using the help button at the top of the page, you'll see the support link when you scroll down a little to the right. Good luck
Oh, and don't forget the usual, clear your cookies & cache.