Reply to "Will Auctiva Scrolling Window update new items NOT posted with Activa Listing?"

auctivamikedAuctiva Customer Support Manager

Hi AO,

Yes, listings posted directly through eBay will be imported into Auctiva and displayed in the store window. It typically takes 4-6 hours for listings posted in this manner to be imported and show up in the active listings section of your auctiva page.

At this time, it appears you have 7 active listings on eBay that are yet to be imported into Auctiva.

We have just placed your scrolling store window on the update list. If you maintain at least one running auction at all times, your store window will update on a daily basis. If there has been any delay recently in updating your showcase, we apologize. The rest of your eBay listings should be imported to Auctiva soon and once they're imported, they'll be displayed on your Auctiva store window the next time it refreshes. The store window refreshes about every 2 hours.

I hope this clears things up=)

-Mike

2/1/066:44 PM

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