Hi EbayLand,
We have seen a few reports from UK customers that are seeing 3 separate "Duration" drop-down menus on the page used for creating item details profiles. Our engineering team is currently investigating that issue but I'm not sure when it will be resolved quite yet. I'm not familiar with the "for commercial use only" error though.
I recommend having your friend contact our customer support team about these issues using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
-Mike