400 bad request....... cloudflare

akkkkkpApprentice

Hi as per subject title.. i am getting this error when loading images, any advice appreciated, thanks.

3/23/216:37 AM

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Auctiva JeremyAuctiva Support

Hello akkkkkp,

Apologies for the issues you are facing.

This appears to be a timeout issue, but we will need the RAY ID of that Cloudflare error message to pinpoint the error.

Within Auctiva, if you could please file a support ticket under the Help tab, with the RAY ID and the exact steps you took to get such ID, we will be happy to assist you further.

I will however, first suggest that you first clear your browser cache, or try a different browser to see if the issue continues.

Apologies for the inconvenience this has caused.

-Jeremy

3/23/2111:42 AM

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akkkkkpApprentice

Hi Jeremy, many thanks for advice, i tried a different browser (edge instead of firefox) and works fine now. Andrew.

3/24/212:37 AM

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