Skip to main content

Howdy ya'll. I've been on eBay for years. Switched to Auctiva last week. Have been confused a bit, but working out kinks.
Did my first full listing (others were old re-listed items). I listed, and had to go back into revise, here were my problems:

First I thought I told it to Add Gallery, I chose from the drop down menu at right which picture I wanted, but it wasn't there. No picture on gallery at all, didn't charge me until I went in and revised it.

2nd, I remember entering my returns policy, didn't show up. Finally found it under master plan and it was there, but still I had to add it.

3rd, the gallery url? I had to go back and copy image location and insert it. Took me several tries at this, it kept saying my url was wrong. Finally got it. any ideas on what I did wrong?

And Lastly, When first setting up, I had went in and set my seller details and saved. I found things I needed to change on them. When I went to "manage profiles" I couldn't find edit "seller details" so I had to type in new ones. Where would you go to edit seller details? Sorry for so many questions, but like to get it all at once. Anybody up for me? Eek
Original Post

Replies sorted oldest to newest

I know it sounds silly, but it's not there. Here's the page I'm on..... (i copied and pasted here.
Under Profiles, I'm here.......

Manage ...Master....Seller Details... Item Details...Marketing....Shipping ...Checkout

ok, I click seller details, then up comes Payment where my saved things should be. But it is blank. There is nothing to edit. In my auctions, my seller details are there, but I want to go in and edit it, but I can't find it. It's silly. When I did my very first one sellre details when I started on auctiva, I made mistakes or changed my mind about some things. I went in then and couldn't find them to edit, so I re-typed everything re-typed everything again plus my changes and Saved. Now I need to revise again, and I click "seller details" and the Payment page, about us, etc. they are all blank. I know they are saved somewhere because they are in all my listings, but I seriously can't find them. Ok, my first page of seller details is "payment", the url is http://www.auctiva.com/profiles/sellerdetails_wizard.as...ls_wizard.aspx[/URL]

and mine is absolutely blank. Am I stupid or what? Sorry for rambling.. Sam
Hey Amarillogal,

To view/edit your saved seller details you will need to go the manage seller details page. This page can be found on the Profiles main page. From there you will see the section that says "Seller Details". Under this heading there is a link for Seller Details and Manage Seller Details. You need to click on the Manage Seller Details link to edit your seller details profile. I hope this helps.
quote:
Originally posted by Auctiva Kent:
Hey Amarillogal,

To view/edit your saved seller details you will need to go the manage seller details page. This page can be found on the Profiles main page. From there you will see the section that says "Seller Details". Under this heading there is a link for Seller Details and Manage Seller Details. You need to click on the Manage Seller Details link to edit your seller details profile. I hope this helps.


I don't have a "Seller Details" section under Profiles->Manage...

And when I click on Profiles->Seller Details it just brings me to a blank "Payment" page with the following boxes/links at the bottom:
Previous/Cancel/Save & Exit/Next

I am confused on how to edit my seller details... Confused
Please help
TIA


Nevermind, I found it... I didn't relize I needed to click on the "Profile" tab to get to the MAIN profiles page....
DUH... Razz

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×