Skip to main content

Hey all, I use the images that I host on Auctiva to advertise elsewhere on the net. I have run into some strange behaviors of some of the images I use. When I try to access the URL of the image, it instead forwards me to the the image stored temporarily on my machine. This happens even when I click on the image IN Auctiva.

For example, when I copy the URL of a hosted image and paste it into a new tab, it downloads the image to a temporary folder on my computer and forwards me to that address instead of the image address on Auctiva.

This isn't for all images but happens enough now that is has become very inconvenient. My only work around is re-uploading the image and this is wasting valuable time on the clock.

If it helps, I can try to find an image that does this as a real example.

Does anyone else have this problem? IS there a solution to it? Thanks.
Original Post
Hi Tusk,

Thanks for posting your question here. I am uncertain why you are encountering the behavior you have described, but we will be happy to take a look and see what we can do to help. If you are in need of further assistance with this issue, please send the details to our customer support team be mousing over the "Help" tab within your account and selecting the "File Support Case" option.

-Mike

Add Reply

Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×
Link copied to your clipboard.
×