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Hi, I accidently uploaded images of my daughter and clicked to block and delete these images from auctiva as they were not meant to be there. It has blocked all of my other images that I need to put onto listings to sell. Does anyone know how to unblock them. I have since deleted images of my daughter, so would like to unblocked all of the rest
Thanks
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Hi Bonnie,

Sure! If you are using the Firefox browser, which I believe you are, you can unblock these images by making the following adjustments in your Firefox browser settings:

1) Clear your cache: Select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly.

2) Ensure that your browse is not set to block images: Select "Options" from the "Tools" menu and click the "Content Icon". If the "Load Image Automatically" box is unchecked, please check it and click "OK". If that box is already checked, please click the adjacent "Exceptions" box and make sure Auctiva isn't present there. If it is, please remove it and click "OK".

Once you have completed these measures, please close and re-open your Firefox browser for the new settings to take effect, and you should then be able to see your Auctiva hosted images once again.

-Mike

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