My custom template was not working correctly at the time of auction launch, but has been corrected. Is there anyway to revise active listing to reflect changes?
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Hi naenae52,
Yes, you should be able to correct this in your active listings provided that they have not received bids yet and have more then 12 hours of duration left. In order to do this, you would want to revise each item via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
Yes, you should be able to correct this in your active listings provided that they have not received bids yet and have more then 12 hours of duration left. In order to do this, you would want to revise each item via the following process:
1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2) Click the "<HTML> icon to the right of the item on your "Saved Listings" page
3) Select All and copy the html in the popup window.
4) Locate the item on eBay and click the "Revise Item" button.
5) Scroll down to the "Description" section and then click the "HTML" tab above the description editor.
6) Delete the existing description HTML, paste the copied HTML in its place, and save your changes.
If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
I just did it as you instructed and it worked beautifully.
Is there a solution to the auction page being too wide and having to use the bottom scroll?
Do you know if the template is suppose to have certain dementions to fit properly and if so how do I check mine out. Thanks.
Is there a solution to the auction page being too wide and having to use the bottom scroll?
Do you know if the template is suppose to have certain dementions to fit properly and if so how do I check mine out. Thanks.