Active listings

Hi, is the item also duplicated in your My eBay page? If not, I wouldn't really worry about it.

Ok I double checked and in My Ebay under Items I'm selling it's only once. I started not to even worry about it but thought I better just in case. Better safe than sorry. Thanks

ok when i go to the listing on ebay, the strip under description for Auctiva store it is showing twice as other items I'm selling. This could pose a problem. tell me how to get it removed. Thanks

Is it also showing twice in the STORE?

This sounds like a repeat problem from a few weeks ago.

You can use the STORE tab, Manage Store Items to HIDE one (make hidden).

Dan

You should also file a support ticket so that Auctiva knows what's happening and to make sure it won't happen again.
Here's the link:
http://www.auctiva.com/help/requesthelp.aspx

I made it hidden and that didn't work. I also tried the removing feature button also and no change either way. Did I do something wrong when posting. Thanks

ok filing a support ticket? I went to contact this a.m. and tried that and was getting an error with it also. Thats how I ended up here. Is this actually a Monday? (lol) I just went and was able to file a problem, hopefully someone will get back to me soon with an answer. Just not my day I guess. Thanks

Hi 1rolinda,

As Dan mentioned above, you should make the duplicate listing hidden in your account at Auctiva -> Store(Tab) -> Edit Store Items. Any items that are made hidden will no longer be displayed in your Auctiva store, nor will it be displayed in your store window the next time it refreshes, which it does about every 4 hours.

-Mike