Can someone tell me how to get ride of all the auctiva adds on my ebay page, they are annoying.
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Hello Phil,
It is not entirely clear which ads you refer to. If you mean the scrolling gallery, there is an option in your Account Preferences (from the My Account menu) where you can opt to turn the gallery off, so it would no longer be appended to future listings. If you would like it removed from active listings, please file a support case from under the Help tab of your account making that request, and we can assist you with that.
If you refer to something else, please also file a support case letting us know what you refer to specifically, so we can take a look.
- Craig
It is not entirely clear which ads you refer to. If you mean the scrolling gallery, there is an option in your Account Preferences (from the My Account menu) where you can opt to turn the gallery off, so it would no longer be appended to future listings. If you would like it removed from active listings, please file a support case from under the Help tab of your account making that request, and we can assist you with that.
If you refer to something else, please also file a support case letting us know what you refer to specifically, so we can take a look.
- Craig
Hi Craig
The adds I mean are the auctiva adds all over the page, under the scrolling bar, at the bottom of the page etc.
Hope this helps.
The adds I mean are the auctiva adds all over the page, under the scrolling bar, at the bottom of the page etc.
Hope this helps.
Hello Phil,
There is a graphic with an Auctiva logo that is part of the scrolling gallery, and small graphics that appear with all of our templates which are part of the templates. So, if you use the gallery or our templates, these are part of those features.
If there is a specific graphic you refer to that does not appear to be a part of the gallery or a template, I encourage you to file a support case explicitly describing which element is troublesome for you, we can take a look into it.
- Craig
There is a graphic with an Auctiva logo that is part of the scrolling gallery, and small graphics that appear with all of our templates which are part of the templates. So, if you use the gallery or our templates, these are part of those features.
If there is a specific graphic you refer to that does not appear to be a part of the gallery or a template, I encourage you to file a support case explicitly describing which element is troublesome for you, we can take a look into it.
- Craig