After completing my ad and before I schedule, I'm asked to sign in

gammygooMember

Been off for 2 months so was surprised when I started doing my ads again and had this problem come up. I click on schedule and the log in window comes up and I have to sign on again. Then I've lost the work I've done. This has also happened when inserting pics. Yesterday I was able to schedule 2 ads before it started happening. Thought maybe I've missed an update while I was on holiday. Thanks for any help with this.

9/17/064:04 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi Gammygoo,

I’m sincerely sorry to hear you are experiencing this issue. We have received similar reports from several other customers and out engineering department is currently investigating this issue. However, at this point, I do not have a good idea when it will be resolved.
We apologize for the inconvenience and we appreciate your patience with regard to this matter.

-Mike

9/18/064:10 PM

❤️ 0

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<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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