Can someone please get here online and at least tell us what is going on with the photo problems and maybe how long it will take to sort it out.
Original Post
Replies sorted oldest to newest
Yeah, it is most annoying. When I worked support the first thing we'd do when we noticed a problem is post a message about the problem and ETC.
And when it was fixed post a message about that as well.
A VERY simple thing to avoid user frustration.
And when it was fixed post a message about that as well.
A VERY simple thing to avoid user frustration.
What image problems are you having? There don't seem to be any widespread problems right now.
quote:Originally posted by Rick Bradford:
What image problems are you having? There don't seem to be any widespread problems right now.
I don't think my issue was specifically related to uploading images as I having problems in general. Seemed like general server issues. By the way I still have problems. For instance sometimes I'll be in the middle of editing a listing and I'll get the screen that prompts for my user id and password. This isn't a time out issue because sometimes it happens within a couple minutes of the last time. The frustrating part is the changes I was making are lost. Hitting back space will usually bring them back but it's still annoying. And of course now there is a problem because it's Sunday evening. Even though ebay is generally more busy now(I think), I think this issue is auctiva's because when I use other bulk listers, they have always listed ok on Sunday. I do want to point out that now there is a warning notice on the front page! That's a good step in my opinion!
I am having a real problem with losing my images. It seems to be happening with relisted items. I go back and look at my listings and there are no images. What is the problem. I don't see any other comments about this problem, is it just me?
I just re-listed 3 items and I have no gallery pictures. The gallery and all of the other features are working on everything else.
I have at least six relists I have to rephoto - what is going on?
Not sure if this is where I want to reply. My problem this morning is that when I upload, it does not do it. It looks like it is finishing, but it doesn't. Anyone know why it would all of a sudden do this> tks Viv
I would advise you all to start new discussions otherwise these posts look like replies to the original post and will be unlikely to receive prompt attention from those who may be able to help you.
Nominally these all sound like problems requiring an Auctiva support request.
Nominally these all sound like problems requiring an Auctiva support request.