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Is anyone else having this problem? I submitted a file support request on 9/7 and was notified that the problem was forwarded to engineering and that I would get a response. No response yet and still having the same problem.

Here's an example.

Screen shot of thumbnail pic in Auctiva, much brighter and true to original.

http://tinypic.com/view/?pic=4cb0kkg

Pic as it appears in auction.




~LI
Original Post
Seems like no one else is having this problem. Confused I finally got a response from Support. I guess I'll try creating a new account as this problem happens with all pics I upload.

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Hello,

Our QA staff just got back to us on this issue.
"We don't know what happened. The colors definitely got shifted a bit from the original to the thumbnail. This seems to happen a bit in general, but it’s very noticeable in this case. This process is out of our hands"

Sorry about this miscolor issue.

Thank you,
Auctiva support
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