HI, MY SCROLLING WINDOW IS BLANK, JUST WONDERING IF ANYONE ELSES IS DOWN. THANKS!!
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Hi alcook475,
I just reviewed your Auctiva account, including a few of your active listings, and your scrolling gallery appears to be functioning properly from my end. If you are still experiencing problems with your scrolling gallery, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
I just reviewed your Auctiva account, including a few of your active listings, and your scrolling gallery appears to be functioning properly from my end. If you are still experiencing problems with your scrolling gallery, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
Last night my scrolling window was blank on one of my auctions. I looked at another one and it was okay, and when I went back to the first one it was okay, too. Don't know what happened, but you asked for reports. I didn't check this morning, but they seem to be okay now.
Mine was blank too, all day. When I clicked on store, it showed the items, but otherwise, scrolling gallery said I had nothing else for sale???
They're blank now because it's our weekly maintenance. They should return after maintenance is complete and the database is brought back online. That feature relies on pulling your listings from our database. We store things on average for about 1-2 hours past when we start maintenance, and then after maintenance is done we reset things so they should come back online a little sooner than the 1-2 hour refresh.
No, I'm talking about 2-3pm Mtn time.(during day) Not to concerned about it, since these glitches rarely last that long, but since the topic was brought up, thought I'd mention I had same prob. Wed. afternoon?