Anyone having trouble?

Hi yes it seems to be happening to me also...I have items for sale..and they are not showing up in my scrolling gallery...Am not impressed..Seeing auction finishes tomorrow...ughhhh

Weekly maintenance window folks - I calculate it is due to be complete in next 25 minutes, but I don't think that is set in stone.

Certainly not set in stone. Set in jelly, perhaps.
That 25 minutes is well up. Or did you mean that the maintenance is expected to take a week?

Not impressed with my first experience of using this service.

Am on about my 20th attempted sign in this morning... still no luck and it's nearly lunchtime

yep,me too 11:29am friday, uk. CRAP! i need to list-this is soooo frustrating!

It can sometimes take longer, but let's get this into perspective:

• Auctiva are providing us with what I can only describe as a bloody good, FREE service.
  
• If they did not carry out regular maintenance, then the service would eventually fail, simple fact. They need to regularly service their infrasructure, just like we need to service our cars.
  
• You cannot please all the people all the time - anyone selling on eBay already knows that! So unfortunately, there is no timeslot that would suit everyone. As Auctiva is based in the US, it's probably reasonable that they do this during the small hours in the US. If Auctiva were to place servers throughout the world, so each Geography could have their own maintenance slot in their own small hours, I suspect this service would no longer be free, and in fact may well cost a small fortune.
  
• It appears that all newbie Auctiva-ites (me included), suffer distress at this on their first experience of it, but once you know, you avoid this period. It is unfortunate that Auctiva do not give a warning about this when we first sign up, but that's the way it seems to be.

quote:

Originally posted by handlep:
It can sometimes take longer, but let's get this into perspective:

• Auctiva are providing us with what I can only describe as a bloody good, FREE service.
  
• If they did not carry out regular maintenance, then the service would eventually fail, simple fact. They need to regularly service their infrasructure, just like we need to service our cars.
  
• You cannot please all the people all the time - anyone selling on eBay already knows that! So unfortunately, there is no timeslot that would suit everyone. As Auctiva is based in the US, it's probably reasonable that they do this during the small hours in the US. If Auctiva were to place servers throughout the world, so each Geography could have their own maintenance slot in their own small hours, I suspect this service would no longer be free, and in fact may well cost a small fortune.
  
• It appears that all newbie Auctiva-ites (me included), suffer distress at this on their first experience of it, but once you know, you avoid this period. It is unfortunate that Auctiva do not give a warning about this when we first sign up, but that's the way it seems to be.

I agree with you entirely Pete, I just wanted to make sure it wasn't my fault, puter playing up etc, thanks for your reply, cheers minx

quote:

Auctiva are providing us with what I can only describe as a bloody good, FREE service.

A matter of opinion. They make their pennies from this. It was a choice, I suppose. I had to weigh up the benefits against all the clutter with "Auctiva" written everywhere. Looks like it's back to HTML for a while.

Site is now back up.

quote:

Originally posted by Carlos D:

quote:

Auctiva are providing us with what I can only describe as a bloody good, FREE service.

A matter of opinion. They make their pennies from this. It was a choice, I suppose. I had to weigh up the benefits against all the clutter with "Auctiva" written everywhere. Looks like it's back to HTML for a while.

Carlos, yes, they do make their pennies, but they are not making any out of me, I only use their free service, which is why I won't complain about minor difficulties such as this, I will adapt to them.

@Minx, no problem, glad to help. The first time I experienced it I thought the world had ended, but a swift question to this forum explained it. It is a pity that there is no upfront warning, it would save a lot of distress, but you should see a message when you try to log in, explaining about the window - it doesn't always work though

I don't know about you folks in the U.K. but here in the U.S. last night as maintenence was going on, we had a flashing 'warning' button at the top of the screen. When clicked, it shows a pop-up advising of the maintenence and expected length of time.
The only time I didn't see the warning sign was last Thurs night...it would certainly help if they had it for everyone

whowhatwhenwherehow???? I want a red flashing button! I want I want I want......

Hi Pete,
As you said in your earlier post, probably because Auctiva is based in the U.S. ????
Just a thought........

Yes, but.... I want one

It IS helpful, but as you've seen from some of the Thursday night posts, alot of folks dont read it.......

Please! Sorry, of course, I meant to say please. (where are my manners )

Hi, I'm having so much trouble logging on to get my saved listings. It just stops!!! Been trying for an hour now. I have so much work to get done and can't do anything. What's Up???? Sure hope they fix this soon. Are others having this problem too?
Thanks

I just finished posting with no problems at all?? Have you tried clearing your browser cache or rebooting your computer?