API Error

quote:

All I am trying to list is some perfume

ebay is now doing restrictions for new sellers on brand names and categories. I've seen a few other posts by members saying they'd checked on their similar API for cosmetics, etc. and gotten the restriction. Can't definitely say that's the problem, but you probably should talk to ebay and/or try listing directly to see if they have imposed a 7 day limit, i.e. no more than X number of listings over 7 days. There is a quick way to check. Try revising one of those 11 listings in same category on ebay and see if revise allows changes, or you get a policy statement about a restriction. The limit (total) also applies to revisions.

I had a restriction last fall on Software, so it's not limited to just perfumes.

Danno

quote:

API

I too am getting this stupid error for a vintage guitar and a ventriloquist dummy I am trying to list in two separate auctions....
I contacted Auctivia and have gotten no response yet.

Hi Danno,
11 of my listings wet through the 12th didn't. I am not a new user of ebay, I probably have been on ebay for about 10 years now. I really think it is a problem with Auctiva, but I don't get any logical response from them.
Thanks
Pelican

Hi Class-sickrods,
Good luck in your response. Let me know how you make out.
Pelican

quote:

I am not a new user of ebay

Understood, but are you a new seller in brand name perfume or other cosmetics, i.e. entry into a new category with known problems in counterfeit/fakes or other policy issues is ONE of the possible causes for restrictions.

Was the 12th / failing listing the last one in sequence, or one of the early ones that failed.

Other causes for API are limitations, like not sufficent feedback rating for Buy-It-Now (rookie seller). That one catches alot of new ebay sellers, so I didn't think that was the case for you.

Danno

Hi Danno,
Just had a long conversation with ebay about this. They checked my account and said that I had no errors or restrictions on my account. Yes I have plenty of feedback, and I am not sure where the perfume came in on my attempted listing. Is there a way to tell. Ebay told me it had to be a glitch in Auctiva. Any more suggestions please let me know. If I list this in another category and then change it if it ever gets listed will that work?
Pelican

I would recommend you try listing directly to ebay. That usually gets a very specific error for the generic API you mentioned. I'd list it exactly the same, use the HTML export to move the description and use exactly same Title, etc.

Everyone keeps saying the APIs are a glitch, but they seem to keep hitting some real problem. ebay has really cracked down, so it could be just about anything.

Yes, it could be an Auctiva problem. But, those usually have the Forum flooded with posts.

Danno

Edit: Just recalled a new policy that tripped another member a few days back. Seems for International sales on some restricted items, you must have a verified PayPal account and it must be linked to your ebay account. Here's text of messge they got on a direct submit to ebay test:

You can not submit your listing due to the following problems

Attention Seller:
In order to maintain a safe trading environment, selling limits are occasionally placed on accounts. When listing this item, the site you are listing on must match your site of registration and the item can only be shipped within the same country. Please go back and make the necessary changes.

To participate in global trade on eBay, please follow the steps below to verify your PayPal account. Once you have a verified PayPal account that is linked to your eBay account, you will be able to sell an item on any of eBay's sites worldwide.

1) To verify your PayPal account, click on your country of eBay registration below to understand how to complete that process.

2) If you already have a verified PayPal account, and are still receiving this message, you need to link it to your eBay account.

For instructions on how to become PayPal Verified or how to link your PayPal account to your eBay account, please click on the site of your eBay registration below:

Australia | Austria | Belgium - French | Belgium - Dutch | Canada | France | Germany | India | Ireland | Italy | Malaysia | Netherlands | Philippines | Poland | Singapore | Spain | Sweden | Switzerland | United Kingdom | United States

We sincerely value you as a member of our trading community and look forward to a continued successful relationship.

Click here for a window with eBay's policy on replica or counterfeit items

Click here for more information on limits that may affect your selling activity