api error

cccouturecandlesMember

hi,
i tried to list my first item last night. i received an api error saying to contact customer support. I contacted customer support. havent heard back yet. i tried to relist the item today and received the same error. What do i do????

8/1/081:35 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Dear CC Couture Candles,

We actually have very few unanswered support cases in our queue at the moment, so I'm pretty sure your support case has already been responded to. In case you didn't get the email we send out when we respond to a case, I recommend logging into your Auctiva account and clicking the "Check the status of an on-going support case" link to see if you can find it there.

If we haven't gotten back to you yet, you should definitely hear from us soon. Feel free to file a new case if you can't find a response from us in your account and don’t hear back from us in the next couple hours.

-Mike

8/1/084:28 PM

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    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
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                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
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<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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