API error - fixed the stated issue but still cannot upload listings!

It often takes a while for Auctiva to catch up with the changes you make in ebay.

Hi Da_rosie,

When eBay returns an API error with respect to one of your posting attempts and you correct the issue that is described in the error message, there actually isn't anything that needs to be updated on the Auctiva side of things, so you should be able to post your listing successfully as soon as the situation with eBay is taken care of. I suppose there may be a delay between when the situation gets taken care of on eBay's end and when they lift the restriction though.

API errors are not actually returned by Auctiva. When we attempt to submit a listing on your behalf and eBay rejects that posting attempt, we just relay the error message that eBay returned to you in the form of an API error. If you are certain you corrected the situation with eBay and therefore feel you are receiving the error message in error, I recommend contacting eBay's customer support team for further clarification.

If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike