API error,item listed on "my ebay" but not on browse or anywhere else

jkinitializedMember

hey guys i've just posted my first listing on ebay.

A few problems,

I've got an API warning saying: Shipping Service Collection in Person(311) set as last service.

On my ebay account however my listing is up as "selling."

The problem is that if i try to actually find my listing through browse it's nowhere to be found. For example i view my own listing from "my ebay." i then click back a category only to find it non existent. so it seems the only way to see my item is through a direct link

does that mean it won't sell because nobody will see it and that i've just inserted an item that won't sell and i'll have to pay the insertion fee anyway?

I tried resolving the problem by removing the collect in person option but that seemed to have no effect.

Please help because it's my first listing and i was hoping to use auctiva so much and i don't want to lose faith in it

5/22/0810:36 AM

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dannoMember

It's often takes at least 6 hours for a new listing to categorize and index before you'll find it using Search. That's especially true for restricted categorizies and heavy listing days, like the weekend. Also, "Best Match" Search might have it burried.

If it's showing on "My eBay" in the Selling section, it made it there despite any API Warning. Haven't seen that 311 before.....interesting.

Oh....and Revising a listing can start the clock over on completing the indexing process, i.e. I think it's as much a Trust & Safety as anything check to initially get it to visible in search.

Danno

5/22/0810:49 AM

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jkinitializedMember

thank a lot for the help. i suppose i should give it some time first.

I did find it by typing in the item number in the advanced search but couldn't find my item from even a key word or too.

anyway i'll keep you posted if there's any change.

thank you again Danno,
JK

5/22/0810:59 AM

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dannoMember

You're welcome.

If you'd like me and others to take a peak and see if we see anything odd with the listing, post the listing # back.

I know how to beat "Best Search" to generally find EVERYTHING listed. It's no wonder I've heard complaints from Buyers about not finding what they want or at their price.

Danno

5/22/0811:04 AM

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jkinitializedMember

sure the item no is: 140235169474

thanks a lot

5/22/0811:15 AM

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dannoMember

quote:
140235169474

Looks good! I'd venture a guess it will show in Search by early Friday morning (UK), so it will have full view for the weekend traffic. I see you did 10 days to have it finish on a Sunday afternoon.

The title keywords also seem to conform to others in that category, and should help visibility. I note use by a few other listings with "Guitar" keyword in title that might have helped, but the category listings appear fairly small, which should help visibiity.

It didn't appear in any of my searches (yet).

Good luck!

Danno

5/22/0812:02 PM

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jkinitializedMember

thanks a lot for just having a look.

i suppose it's just beginner jitters lol

i love auctiva and the mega quick help from the forum.

I'll let you know around friday if the search is finding it.

JK

5/22/0812:21 PM

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jkinitializedMember

i'm glad to say my item is now visible and easy to find through the search engine.

thank you again for your help

5/24/084:01 PM

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