API Error Weird Behavior? Help!

discount-eyewearMember

While trying to list an auction I got the following message

eBay has not posted your item due to title, description, and/or eBay policy violation. Please contact Auctiva support for more information on why your listing has failed to post.

I then tried as a 5 day instead of a 3 day and I got the same message. I checked in "my ebay " and the 5 day one is there under active listings. I dont understand why I got the message in the 1st place and why one of them posted when then both got the same message? Any ideas?

4/24/0810:30 AM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi discount-eyewear,

That API error message you are referring to is actually a non-specific error message we display in your account when the error returned by eBay is not recognized by our system, which is why it says Please contact Auctiva support for more information on why your listing has failed to post.

Please contact our customer support team using the appropriate link on our help page, http://www.auctiva.com/free-auction-software-help/help.aspx , and we'll be happy to look up the exact error returned by eBay for you.

-Mike

4/24/0811:03 AM

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