API Listing Error in International Shipping

I have the same issue too.

Jill

Open your international shipping options and see what you have selected.
I usually enter a flat rate price for worldwide shipping after checking the price and then modify another option for Canada as it is less expensive when shipping from the States.

I'm getting the some here, I have tried listing an old list which worked but it is the some. there is something wrong with there update.

JD

I have doubled checked my site is set for flat rate shipping but its still the same. I have noticed a few others with the same problem. Thanks for the help though.

It's started happening since the maintenance last night/this morning. Copying a listing (which I successfully completed last night) now brings up the same API error. They've screwed about with something.

Ah well, I'm selling very little abroad now anyway, due in part to limited visibility and probably the recession too. I'll just list to the UK and try periodically to make an item available to these darn furreners every week or so.

I suppose it might mean I get less 'losses' on the few Italian sales I make.

Baff

Simply remove all the International Shipping options then post the listing. You can then go in via eBay and add the International Shipping back again. Tedious I know, but at least it works. I assume Auctiva will let us know when they've sorted it...???

Great first no pic and now this, spend hours listing and expect items posted and none have gone, all down to this shipping error

...and we've got to get everything listed and finished before next Wednesday when eBay add 50% to the final value fees and we stop listing for a week

Go into your saved listings & edit your listing by removing the International Shipping rates, then go into eBay & revise each item to put the shipping rates back on!!. Great, another 25 items to fix due to another of Auctiva's cock-ups!! Don't they bother to check programs 1st to see if they run OK before they unleash them on us! Oh! I forgot, we shouldn't grumble as it is FREE! I'm off to the pub instead!!

Hi Community,

Update - I was just notified by our technical team that this problem has been resolved. If you continue to experience similar problem, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

I contacted Auctiva and thankfully the problem now seems to be resolved. Many thanks Jayne