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Hi,

Hopefully someone can help me w/this. I have applied Auctiva templates to my active eBay listings. I've noticed that on a few of the listings, after completely deleting the eBay template and adding the Auctiva template, (copying & pasting the html), the eBay pictures are still on my listings.
My question is why? How do I get rid of the eBay pictures. They are positioned directly below the Auctiva template. Also, my gallery is not transferring along w/the templates and I did make the necessary selections in order for the gallery to be added to the listing, (I did check the box). I have to copy and paste the gallery and I don't understand because I did select the box.

I do need to mention that all of my listings comply w/the criteria, (no bids, adequate amt. of days left.)

Thanks to anyone who responds.
Have a complete day!
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Hi. When you revise your listing, you'll need to make the picture pop-up window come up to get rid of your pictures I'm thinking. You know where you edit your gallery image and add images? That one. I wouldn't think this will change your fees though since you've already been charged by eBay for those pics. Frown

For your gallery, you'll have to do just like you are to get it into existing listings. With your settings appropriate, it'll insert automatically into future listings.
quote:
My question is why?

The images via Auctiva are held in the description area of the listing including the scrolling gallery.

Images added via ebay and from an ebay created listing are placed in a different area, i.e. below the listing description area.

If you only use Auctiva multiple images and a header image you will only have the header image at the bottom.

In theory you could dispense with the header image too but as I found there was a snag. You need an ebay header image or an ebay gallery image for an image to appear in the Auctiva scrolling gallery or Auctiva store front.

So that depends on whether an ebay gallery image is worth paying for which in turn depends on the nature of the item listed.

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