Are any listings posting yet?

Are listings posting? Before I spend the next 8 hours creating listings, I want to know if they will go off tonight? I can't afford for that kind of issue to happen 1 day last week & 2 days this week.

I just posted 4 failed listings to eBay. So, my guess is it 'should' be ok. But, ya never know. I really do love the ease of use of Auctiva. I hope they get the kinks smoothed out soon. I would pay a decent amount for the service, if it were more reliable.

Wooo, I got 1 failed to post! Glad things are moving again! Yes, I really enjoy the ease of listing with Auctiva as well. And I guess when it is free, you take the good with the bad.

Julie
ebay id bird.mad.girl

There seems to be stability issues now. I keep getting runtime errors when trying to create ads. I hopw it is fixed for tonight!

I have an ad created but can't do a thing with it, can't save it, can't post it, can't do a thing but hit the back button after I get the error page

ughhh maybe I won't even bother trying tonight.

I finally had to just close the window and lose my ad after trying for several hours

Hopefully things are better this morning!

Seems to be working this morning

Hi,

Listings are posting fine for me but they are not importing. I listed some on Ebay directly out of desperation but I can't find them in Auctiva. Isn't it supposed to import automatically? Does anybody have any info on this? Thank you!

Vera B.

Vera,

We will import your listings automatically and also add the scrolling store window to them if they do not already have it.

Our goal is to make sure this happens immediately when you list an item and we're currently working on implimenting a feature eBay provides third party companies like us for getting notified when a listing is newly added to eBay. This is not in place yet though, so we currently manually cycle through our users and check to see if there are new auctions posted. That process can take anywhere from 10 hours or more. If your items don't show up within 24 hours of being posted, please file a support case as that will mean something is most likely wrong with your specific account.

-Kevin

Hi, Kevin!

Thank you for the import but please don't add them to the store window as I don't use that feature. I won't use it because I can't seem to be able to customize the colors to coordinate with the green template I use or the Turquoise Blue theme of the ebay store. Am I doing something wrong or is the window are still under construction? It won't preview or save any customization. Thanks again,

Vera B.

Vera,

No worries, if you have the store window turned off, it won't get added.

Customization of the store window, changing colors and such, should work without a problem. Have you talked with our support staff about this? Do you receive error messages when you try to update the settings?

To quickly run down how to change colors...

Goto the "Store" tab.
Click the "Store Window" link on the left.
Click the "Edit Store Window" link.

On this page, you should then be able to select a different color theme and then hit the "Update Preview" button to see how it looks. When you've found one you like, you can hit the "Save Changes" button.

Hope that helps.

-Kevin

Hi, Kevin,

Thank you for the response. I see the Window is now green. However, when I try to create mu own color scheme from the custom menu the colors are off, way off. Turquoise for example shows as the light blue on the preset color scheme. Am I doing something wrong? I would probably use the Window if I could customize the colors to match the Ebay Store. Also, What is the color wheel used for the Window sso I can do a color match?

Thank you very much!

Vera B.