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I have been using Auctiva for a few months. I have found that my active auctions seem to be loading very slowly in my browser. For example, I go to ebay, and find one of my auctions in a search list, just like a customer would. When I select the auction to display (such as 230310870865), the page starts to load, then hangs for 10 seconds before completing the load. At first I thought my hosted pictures were loading slowly, so I started experimenting. As soon as I took the Auctiva store window out, the auction loaded at what I would call normal speed. I'm using FF3. In IE7, the auctions with the Auctiva window seem to load more quickly. Does anyone else have this experience? Thanks,
Original Post
Hi

I have the exact same problem! I opened a support case on this to try to get them to change the code. I went back and forth with auctiva to try to get it resolved but had no luck. They asked me to close the case but I wouldn't until the code was fixed. Finally they just closed the case on me.

I would ask you to file a support case. Maybe if more people do this the store window issue will be resolved.

Thanks!

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