According to Ebay and listings showing up on Ebay that were not mine, Ebay says they originated from my Auctiva account. It was hacked, be aware and someone from Auctiva get back to me asap
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Mine was hijacked back in February. I stupidly responded to a phishing email which said my ebay token was out of date. I should know better by now.
Hi dutchman48,
I'm sorry to hear that your account was accessed without your authorization.
I checked our records and confirmed that you were able to speak to a member of our Customer Support team about this yesterday, and am under the impression that your account situation has since been straightened out.
Although I cannot tell definitely how the unauthorized party may have accessed your account credentials, I am curious if you may have fallen victim to a spoof (or phishing) email. For additional useful information about spoof emails, I recommend checking out the following articles:
http://www.auctiva.com/edu/ent...=Dont-Get-Phished-In
http://www.auctivablog.com/unc...th-fraudulent-emails
http://www.auctiva.com/help/fa...-report-spoof-emails
If you need any further assistance with this matter, please feel free to follow up with us again through the support case you opened on the topic and we will be happy to continue working with you.
-Mike
I'm sorry to hear that your account was accessed without your authorization.
I checked our records and confirmed that you were able to speak to a member of our Customer Support team about this yesterday, and am under the impression that your account situation has since been straightened out.
Although I cannot tell definitely how the unauthorized party may have accessed your account credentials, I am curious if you may have fallen victim to a spoof (or phishing) email. For additional useful information about spoof emails, I recommend checking out the following articles:
http://www.auctiva.com/edu/ent...=Dont-Get-Phished-In
http://www.auctivablog.com/unc...th-fraudulent-emails
http://www.auctiva.com/help/fa...-report-spoof-emails
If you need any further assistance with this matter, please feel free to follow up with us again through the support case you opened on the topic and we will be happy to continue working with you.
-Mike