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quote:
Originally posted by lona:
I use photobucket but the only pictures that show are the ones uploaded directly to auctiva.

None of my photobucket pictures show in my store, althought they do show on ebay listing page.

Your Auctiva Store? Right?

Or are you talking your eBay Store? Gallery Pics?

I believe and I could be wrong, that in order for Auctiva to "grab" the pics to place into your Auctiva Store, the pic must be uploaded in Auctiva. Since the pic isn't stored on Auctiva it has no way to "grab" the pic. It's the same for using the fill in info for books, media etc that's available..those are stored on a server that doesn't belong to Auctiva so they can't grab them for your use.

My Best,
Donna
(I'd send in a customer ticket to double-check me, though)
Actually, you can use photos from an external host -- but you have to specify that in the listing. I haven't actually done it myself yet but I know it's an option. As long as Auctiva knows where the image is then they can get it..

lona, are you saying that you used the "external hosting" feature but that's the problem it causes you? If so, I'd file a support request (bottom of the Help page).

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