Hi all,
I turned off Auctiva's checkout system a couple of weeks ago. I think my buyers find it easier not having to use it.
My question and concern is...When I turned off the Auctiva checkout system did I also turn off the Auctiva optional insurance that went with my listings.
On generating the listings, the listings show that Auctiva insurance is enabled.
I just sold an item where the winner paid for the optional insurance and I thought Auctiva would cover and charge me accordingly.
But when I went to my Auctiva account...The insurance transaction is not showing.
Can anybody enlighten me with some knowledgeable answers in regards to my problem?
Thanks, Mike
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