I have a few buyers contacted me this morning.
They cannot go through Auctiva checkout.
It shows Error messages to them.
When it can be fixed??? Now it's the hottest season. Everyone cannot wait to pay and get their items.
Pls help!
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I am having the same problems - whole site was actually down this AM - anyone know if it's working yet?
Same here, and it's frustrating my customers. Right at the Christmas rush for buying, naturally.
Foe the fastest results, send a Paypal invoice to your buyers and they can pay that way....
Log into Paypal
Request Money
(subtab)Ebay Items
You'll need their email address and item # amounts.
Since it IS the Holiday Season, I'd do it this way so there are no hard feelings about anything.
Log into Paypal
Request Money
(subtab)Ebay Items
You'll need their email address and item # amounts.
Since it IS the Holiday Season, I'd do it this way so there are no hard feelings about anything.
Just hope they can fix the problem!
I had almost 40 listings ended yesterday.
Now a lot of buyers are complaining about the payment problems.
It's a lot of work to bill everyone!
This is a bad time to die....
I had almost 40 listings ended yesterday.
Now a lot of buyers are complaining about the payment problems.
It's a lot of work to bill everyone!
This is a bad time to die....
I had this problem with 2 of my buyers and I was unable to load the Auctiva website but now I'm able to load it. I've sent one of my buyers an invoice via eBay and he was able to finalize the purchase. Any word on if Auctiva checkout is working yet or when it will?
Since it is still not working, file a support request with Auctiva...see if they have any answers.
Hi Community,
Thanks for your help in bringing this matter to our attention. I just consulted with our IT department regarding this matter and verified that we are aware of this issue and working toward a solution. At this point I anticipate this issue will be resolved within the next hour or so, but hopefully sooner.
In the mean time, if you would like your buyers to be able to pay right away, it may be a good idea to contact them to arrange payment separate of checkout, perhaps via email or a Paypal money request. Otherwise, they will be able to complete checkout successfully once we get this issue resolved.
I will post further updates on this issue to the following thread when additional information becomes available:
https://community.auctiva.com/eve/forums?a=tpc&s=3496045...901096162#5901096162
-Mike
Thanks for your help in bringing this matter to our attention. I just consulted with our IT department regarding this matter and verified that we are aware of this issue and working toward a solution. At this point I anticipate this issue will be resolved within the next hour or so, but hopefully sooner.
In the mean time, if you would like your buyers to be able to pay right away, it may be a good idea to contact them to arrange payment separate of checkout, perhaps via email or a Paypal money request. Otherwise, they will be able to complete checkout successfully once we get this issue resolved.
I will post further updates on this issue to the following thread when additional information becomes available:
https://community.auctiva.com/eve/forums?a=tpc&s=3496045...901096162#5901096162
-Mike