Auctiva down?

Yes, Me too!!! I was in the middle of a listing..and crash..oh well guess I'll take a little break and check back later.

Nothing quite like the remote reboot.

I am down too and have been for the last hour. Whats going on???? I keep checking my auctions thinking something will go wrong there but everyting is AOK so far. Just can't get into the site AT ALL

Are all your pics showing in your showcase? You're doing better than I am if they are. Good luck

Nopw that you mention it my new listings are not showing up in my showcase

I just checked the site again and got this message

Our database is currently undergoing maintenance and upgrades. If a portion of the site is not responding please come back in a few minutes and try again. Most maintenance is completed within 30 minutes. Thank you.

UGGGHHH....I wrote up a listing, clicked "save", and then got the server error message.

Could I please have the thirty minutes of my life I spent writing that listing back please?!?

It's hit or miss... I'll reload and get to my saved listings OK, but then try to schedule something and I get the dreaded "an error has occurred"

I'm in now, but won't trust that any scheduled listing will actually post... Guess it's back to manually relisting old ones directly on eBay.

I know what you all mean. I lost 30 minutes of my life last nite too! Thought I would try again today but no luck. It took forever just to open up the page. This is the only place in auctiva that seems to be working today! Has anyone tried posting today? I have 4 saved listings I could post, but I am a little hesitant.

Taking forever to open a page is nnot a new experience for me. I don't find anything changed in that regard since the server change.
It still takes as long and there doesn't seem to be any answer for it.

Thanks for the update. Do you have any idea when the showcase will be working?

up and running now phwwww.........

Do you have pics in your showcase yet?

Jeff, Could you clarify that? Are you saying there will be no pictures in the showcase for items that were listed prior to the server change? I'm confused.

quote:

Originally posted by leahyrlw:
Taking forever to open a page is nnot a new experience for me. I don't find anything changed in that regard since the server change.
It still takes as long and there doesn't seem to be any answer for it.

Same for me too, it has taken me 20 minutes to do 1 simple listing and then it froze and I lost it.

Hi, Everybody!

I just posted a similar note on the news thread. But I am going to add it here too, as I would love to know if anyone has noticed the same thing. Here it goes:

Jeff,

It is now Sunday at 4:18PM in the East Coast and I am getting lots of error messages, plus the site is slowing down terribly. Needless to say I keep losing listings. Before we increase the number of items on the Gallery maybe it's best to smooth out the wrinkles as it seems to me there are still plenty

On Friday I had 2 similar products with very different price points. I used the "list similar" and created the lowest price one first. Than made the necessary changes (I am absolutely positive about that as I had to weight the stones). Launched both from the create an item page. After launching, only the price was different, the description and title on both items was the same. Since there was a buy it now on the lowest priced one it sold, as it had the descritption of the highest priced item on it. In other words, the expensive item was sold at the price of the cheapest one. Lost at least $25.00 on that. Luckily I notice the mix up and changed the other listing to its accurate description.

In listing today, I noticed that some of the changes in the Profiles I made 2 weeks ago did not save. All my profiles reverted to their original wording from 2 months ago, when I used the Auctiva check out. That is what I could see. I don't know if the Sellathon counter code is updated or not. Haven't checked yet.

Please have someone look at these details as they are easy for a Seller to miss and can end up creating a lot of confusion and loss of revenue.

Thank you in advance,

Vera B.
MermaidsStudio1 "

Anyone else with any similar problems?

Thank you all!

Vera B.
MermaidsStudio1

Jeff, Is this showcase issue a problem that can be corrected? I have 344 store listings, most of them "good until canceled?. It would not be financially feasable for me to end and relist my items so they can be marketed to customers through the Auctiva showcase. I'm sure you know what it does to propective customers whom you have coaxed to visit your store to find that it sometimes works, sometimes doesn't - in fact, most of the photos are not available at all. If they click on the "click here to browse all my Ebay items" they are taken to the Auctiva Store where pictures for those items listed prior to the server change show "no picture available". The presentaion of your listings lets cusomters know whether you are serious or not. That's why I chose Auctiva. I plan to stay in business. I'm clearly not an IT person, but I am your customer, and respectfully request that we all be advised as to when and how this issue can be resolved. I would gladly assist you in any way I can.
Thanks again for the update. Please advise.
One of your serious business customers.

hey Jeff, why isn't the posting scheduler working for mister poster? I filed a support case but no response....I have been getting the following error for hours...

ALERT! The following error occured: The parameter is incorrect.
Line: 0
Error occured during loading XML file:
Please resubmit your batch again. .


answer please????? Bill
www.christmaswhispers.com