Auctiva Error Check

catalystmusicMember

Hello,

I scheduled a couple of listings the other day and when I did the error check it passed. The next day when I checked to see if the listings had posted I see their is an error to post because:

API Error

Either your Description, Location, or Checkout Instructions appear to have Java script in it according to eBay. eBay is very strict about anything that looks like it may be Java script. Try checking your description for parenthesis and try posting without them if they do exist.

When I checked my Description there they were....a couple of Parenthesis () in a text box I created. The text box was a mini disclaimer.

So can the error check be set-up to catch these little "Java" scripts?

Honest error, I'm not a code person.

1/25/071:03 PM

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auctivamikedAuctiva Customer Support Manager

Hi catalystmusic,

I went ahead and removed the objectionable Javascript from the following listings within your Auctiva account:

1) Porcelan Ceramic Bell Antique Look
2) Kaiser Collectible Plate Flower Design Free Wall Hangar

...so you should now be able to post these listings successfully withou making any further changes.

I'm not sure if it would be feasible to incorporate a scan for objectionable Javascript into the "Error Check" feature, but I will communicate that suggestion to our developers for consideration.

-Mike

1/25/071:30 PM

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catalystmusicMember

Hi Mike,

Thanks for the help. I was probably editing them the same time you were.

Luckily the error came back and told me exactly what to look for, the parenthesis.

I was later thinking about the request to remove questionable javascripts and said to myself "there are probably tons of javascrips on each listing, so filtering out a few might be a daunting task for the programmers." But hey...if they can figure it out why not?

1/26/071:11 PM

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zonlaeeMember

quote:
Parenthesis

Does this mean I can't use Parenthesis in my descriptions? Also, how do I know if I have javascripts in my auction?

1/26/071:55 PM

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catalystmusicMember

quote:
Also, how do I know if I have javascripts in my auction?

If you are like me, you won't know until you submit the post. I would refrain from using ( ) and use something else like ;. That's what I did for now.

1/26/072:28 PM

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kbalonaMember

You can use (), it works most of the time but it's certain positions that bring up the error. For instance, the period . Once my listing had a Javascript error, and it turned out to be a part that was like this:
. Cookie
The previous sentence ended with a period, and the new on started with Cookie. Ebay rejected the listing.

1/26/073:03 PM

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catalystmusicMember

Zonlaee,

I just went through my template. Apparently they will work in the "Sellers Details" pages. I have some ( ) on my shipping page.

Where it did not work was in the "Item Details" area where you describe what you are listing.

Hope this helps.

1/26/073:04 PM

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zonlaeeMember

Thank you so much kbalona and catalystmusic. I have a feeling I'll be frequenting this forum!

1/26/074:11 PM

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