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Auctiva Insurance.

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A auctivamikedAuctiva Customer Support Manager
Hi Hey Moe!,

Unfortunately, our insurance underwriter will only insure items that are sent FROM the United States or Canada so, since you are located in Australia, you will not be able to use Auctiva Shipping Insurance to insurance your shipments (even if you are selling on eBay US).

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike
H heymoeWhiz
quote:
Originally posted by Auctiva Mike D.:
Hi Hey Moe!,

Unfortunately, our insurance underwriter will only insure items that are sent FROM the United States or Canada so, since you are located in Australia, you will not be able to use Auctiva Shipping Insurance to insurance your shipments (even if you are selling on eBay US).

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

If the insurance is for stuff SENT FROM the US or Canada only, I suggest you reword your help page to state this. The bold part of my second post was copied/pasted from your help page. It states 'listed on', NOT 'sent from'.
Thanks.

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