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Are you ready for Auctiva’s latest release?

We know that this time last year, Auctiva amazed the eBay marketplace by offering:

FREE Professionally Designed Templates
FREE Unlimited Image Hosting
FREE Scheduling
FREE 24/7 Customer Support
FREE Store Windows…and so much more

But we have made our great service even better!
With our latest release we are proud to offer:

FREE Full Australian Support for eBay AU
FREE Full eBay Motors Support
FREE Automatic Feedback Services
FREE External Image Hosting
FREE Seller Details Profiles
FREE Template Matching Store Window Colors

More information can be found here.

Thanks!
Bill Belcamino
COO - Auctiva
Last edited {1}
Original Post

Replies sorted oldest to newest

This is such a great free service. Thanks for offering it to us.

I was curious about the auto feedback.

Is it normal for feedbacks to take over 2 days to register?

I got some pos feedback 2 days ago and my auto feedback still hasn't left feedback for my customer.

EBay items:

5480219516, 180001164067, 9330246782


Just thought I'd ask so I know how long to expect.

Elisa
Elisa,

If you've enabled auto-feedback on your Auctiva Settings page and also have set up feedback messages, feedback should be automatically left within 12 hours of when you receive feedback. Probably sooner.

Sounds like something isn't working right. I suggest filling a support case so that we can get someone looking into your case.

-Kevin
Hi Kevin

Thanks, I filed a support case and it is still open. I am waiting for a response. No feedback has been left for several transactions. I have autofeedback enabled and a number of messages set to cycle. I hope it is something easy to fix.

It worked for awhile and I absolutely LOVED this feature so I am anxious for it to be functioning again.

Thanks
Elisa
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