Could someone PLEASE stop by the Viewtracker board and answer some basic questions about the new version.
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I just joined this forum to post the exact same request.. if you guys went to all the trouble of creating a new version of a product, shouldn't you actually take the time to SUPPORT the product??
Have you filed a support case that you aren't getting a reply on?
What type of help do you need? I've read your posts there and they seem to be mainly complaints, not support.
We're reading the boards and noting the requests for features.
What type of help do you need? I've read your posts there and they seem to be mainly complaints, not support.
We're reading the boards and noting the requests for features.
Is there something wrong with replying to complaints? Most of them seem legitimate.
The description of the VT Support message board is:
"Sellathon Customer Support monitors this board regularly. If you have any problems or need any help, please post here, and we'll respond as soon as possible!"
If somebody just says this feature will no longer be available, or we're working on that, or whatever... it would be a big plus. One clear question I have is, how accurate is it when it's working right? Do you hope to capture 50, 75, 100% of hits? What is the target?
The description of the VT Support message board is:
"Sellathon Customer Support monitors this board regularly. If you have any problems or need any help, please post here, and we'll respond as soon as possible!"
If somebody just says this feature will no longer be available, or we're working on that, or whatever... it would be a big plus. One clear question I have is, how accurate is it when it's working right? Do you hope to capture 50, 75, 100% of hits? What is the target?