auctiva problems

I'm brand new to Auctiva and I really like how it works (or doesn't work) LOL! I was able to get one listing on last night and then poof something happened and now I can't do anything. I don't have any problems with any other part of the site. I am also having issues with auction boutique which I normally use. I thought it was my computer at first but I went to my husbands computer and I am getting the same issues. I give up! I need to be listing but can't seem to do it anywhere. Auctiva is really cool and I would like to use it, hell, I wouldn't even mind paying for it but if it won't work then what do I do?

Hello,

You happened to start with Auctiva on a week that has seen far more DB maintenance than usual. Auctiva has experienced a lot of growth and this extra maintenance is necessary to supporting that growth. We appreciate the support and patience of our users as we work through this.

Hello thelizard,

Have you looked at our help page? The Help link is right next to the Community link. From there you can view common questions for various topics and see some tutorials on the features of our site. Since you were able to successfully post once, but have seen problems since then, you may want to file a support case. The link to file a support case is also on the Help page, toward the bottom. Our support staff gladly tries to help users in whatever way they can.

Hope that helps.

Hi All
I have to say I'm having nothing but trouble listing Items on ebay,with auctiva I listed 1 item on sunday night the 2nd took 30 mins to do and this morning forget it nothing but run time errors. It is very frustrating when you have new items to list. and I have been using auctiva for a long time never had so much trouble.