Hi, can someone help me please. When you add new items to your listings is the window supposed to update with your new stuff, as I put stuff on ebay hours ago and still none of it in my showcase window.
Original Post
Hi janrosben,
The Auctiva scrolling gallery in your listings refreshes about every 4 hours so, when you post new items to your eBay account, those items will have the potential to be displayed in your scrolling gallery within about 4 hours.
The scrolling gallery is also set to display 14 of your active listings at a time and is refreshed every 4 hours. Each time the store window refreshes, it is populated with another 14 of your current listings that are ending around the same time as the next auction of yours that is viewed.
If you would like to force certain items to be displayed in your scrolling gallery, please click the "Store Items" link under the "Store" tab within your account, and designate the desired items as "featured". Once you have done so, your featured items will be preferentially displayed in your scrolling gallery the next time it refreshes.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
The Auctiva scrolling gallery in your listings refreshes about every 4 hours so, when you post new items to your eBay account, those items will have the potential to be displayed in your scrolling gallery within about 4 hours.
The scrolling gallery is also set to display 14 of your active listings at a time and is refreshed every 4 hours. Each time the store window refreshes, it is populated with another 14 of your current listings that are ending around the same time as the next auction of yours that is viewed.
If you would like to force certain items to be displayed in your scrolling gallery, please click the "Store Items" link under the "Store" tab within your account, and designate the desired items as "featured". Once you have done so, your featured items will be preferentially displayed in your scrolling gallery the next time it refreshes.
Any additional questions or concerns? Please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike