Auctiva Site Maintenance Notice – 8:00 AM PDT on Tuesday, 4/19/2011

Hi Community,

Update - We just become aware of a technical problem that has arisen in the wake of our site update this morning that is causing the "Submit" button on the Custom Item Specifics interface not to work. Our engineering team is working to resolve this problem as soon as possible and I will continue to update this thread as additional information becomes available.

We apologize for any inconveniences this issue is causing.

-Mike

Hi Community,

We did release a change a little while again that was intended to address the problem with the "Submit" button on the Custom Item Specifics interface but we are still receiving some reports of that button not functioning when certain attributes/values are entered, primarily for Internet Explorer users.

Our engineering team is investigating what additional changes will need to be made to fully resolve this problem and I will continue to update this thread as additional information becomes available.

If you are encountering this problem while using Internet Explorer, you may be able to work around the issue in the mean time by switching to the Firefox browser, which can be downloaded free of charge from http://www.mozilla.com

We have received a couple reports of this nature from Firefox users as well so switching to Firefox will not necessarily resolve the problem for everyone, but we have seen instances where this error occurs in Internet Explorer and not Firefox.

-Mike

Hi Community,

We believe this issue has been fully resolved now. If you encounter any further problems of this nature, please file a support case by mousing over the "Help" tab on our site and selecting the "File Support Case" option. Thanks again for your patience with respect to this issue.

-Mike