auctiva store & listings error

shadow88Member

hi, I had an ebay shop and closed it as i would like to try out Auctiva. I have an Auctiva store and i made and saved all the listings so could list them all at once kinda thing. When it comes to listing them in the store im getitng a message saying App error or somthing and that i have to have a store to list items in. Like i have a store so whats the problem with it?
Its prob somthing simple and i must be dumb,but i have a store its just not putting the listings in and saying i have to have a store,when i allready have one.
Do I still have to have an ebay shop for Auctiva store to work or is a different thing alltogether?
ah well, maybe someone could help i dont know.

merry xmas

Rach

12/24/066:57 AM

❤️ 0

Original Post

Replies sorted oldest to newest

papagrizzMember

Howdy Shadow, I do not have a eBay store, but my Auctive store works. It took several hours after setting it up for it to show.
I am new at this, but I hope this helps.

12/24/068:22 AM

❤️ 0

kbalonaMember

Does it say API error? If so, you should file a support case.

12/24/062:28 PM

❤️ 0

auctivamikedAuctiva Customer Support Manager

Hi Rach,

Your Auctiva store will display all of your current eBay listings at any given time, and dies not require that you also maintain an eBay store so the fact that you cancelled your eBay store most likely does not have anything to do with why these listings failed to post.

For further assistance with youthis issue, please file a support request using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

12/26/0612:12 PM

❤️ 0

darcmommyMember

Rach - You may have already found your answer, but....

When you list in Auctiva, you create your listing as if posting to ebay only. If you do not have an eBay store, you cannot choose STORE as your format. Your Auctiva store will show ALL your listings, auction and store. So, if I understood you, you DO have to have an ebay store to list under the STORE format.

Happy Holidays!

12/27/064:24 AM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...