Auctiva store window

denverdoniMember

My Auctiva window is showing one item that ended a few days ago. It says it has 19 hours to go. None of my active items are showing up. I checked on a few of my friends auctions and their Auctiva window is working OK. Any suggestions on what could be wrong with mine?

12/11/069:53 PM

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Original Post

auctivamikedAuctiva Customer Support Manager

Hi denverdoni,

I just viewed several of your current listings and a selection of 14 of these current listings is displayed in your store window.

If you are still seeing only one, ended auction in you store window, you are most likely viewing a version that has been cached by your browser. Please clear your cache via the following process and you should no longer experience this problem:

If you are using Internet Explorer, click on Tools -> Internet Options, the click the "Delete Files" and "Delete Cookies" buttons.

If you are using FireFox, click on Tools -> Clear Private Data -> Check Cache and Cookies -> Clear Private Data Now.

Remember to close all browser windows but one while clearing your cache.

-Mike

12/12/062:20 PM

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