Auctiva store window on Ebay not working?

malysa27Member

Hello. I'm pretty new to Auctiva and the few things I have figured out how to use I really like. However, I noticed on some of my auctions my store window at the bottom of my Ebay listing is not working correctly. It just keeps saying loading store window but never loads up. Does anyone know why this happening? Thanks in advance!

8/15/061:02 PM

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auctivamikedAuctiva Customer Support Manager

Hi Malysa27,

I just viewed several of your active listings and all of your store window images are loading up on my end, for example, on http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300016848527. Perhaps someone else will come along and cofirm this observation.

For further assistance with this issue, I suggest filing a support case using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike

8/15/065:49 PM

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rickbradfordMember

Seems to be working for me as well right now.

8/16/068:08 AM

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