Hi,
I am having trouble uploading a batch of photos through the Auctiva upload. I can select the photos then when I click on upload nothing happens. Please help.
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last hour or two have been slow and sometimes i have to press ESC and start again.
Dear jomustard,
I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical issues that would explain the behavior you are described so, if you are still getting stuck in the same part of the upload process, I recommend clearing your cache and then restarting your browser to see if that clears things up.
If you continue to encounter the same behavior after doing so, please contact our Customer Support team by mousing over the “Help” tab on our site and selecting the “File Support Case” option and we will be happy to continue working with you.
-Mike
I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical issues that would explain the behavior you are described so, if you are still getting stuck in the same part of the upload process, I recommend clearing your cache and then restarting your browser to see if that clears things up.
If you continue to encounter the same behavior after doing so, please contact our Customer Support team by mousing over the “Help” tab on our site and selecting the “File Support Case” option and we will be happy to continue working with you.
-Mike