Hi community -
Last week we sent out an email that documented what was going to happen as eBay makes adjustments to accomodate the upcoming changes to USPS rates and services. Here is the information you need to know in case you missed the email...
Auctiva and the upcoming USPS Rate and Service Changes
We hope you have had a chance to research and prepare for the USPS rate and service changes scheduled to take effect on May 14th: http://www.usps.com/ratecase/welcome.htm.
If you have not read about the changes that eBay is implementing to accommodate the USPS rate and service changes, we strongly encourage you to read eBay's announcement http://www2.ebay.com/aw/core/200704.shtml#2007-04-19094009 and see how the new shipping rates and services might affect your listings. Auctiva will release updates that coincide as closely as possible with eBay's changes.
Important dates:
May 3* - From this date until May 9, you will have the choice between old and new shipping rates and services on the one-page lister. You need to decide which is appropriate for your listings based on when your listing will end.
*This date is set to coincide with the update of the eBay SYI form.
May 9 - On this date, the one-page lister will be converted to *only* accept new shipping rates and services. We will also automatically adjust appropriate saved listings to reflect the change of international services.
Here are the international service changes:
effective May 14th, 2007
Global Express Mail --> Express Mail International
Airmail Parcel Post, Economy Parcel Post, Global Priority Mail --> Priority Mail International
Airmail Letter Post, Economy Letter Post --> First Class Mail International
If your saved listings have any of the current services listed for international shipping, we will automatically update the value to reflect the new service name.
Important facts:
Auctiva will NOT change any shipping rates.
Closed Listings using "old" shipping services will not relist properly after May 14th.
Auctiva will only update the international shipping services on your Saved Listings.
Long-duration Store items needing updates to shipping rates or services can be fixed in one of two ways:
1. You can choose to manually change each listing using eBay's "Revise Your item" functionality
or
2. You can choose to end the item early, update it and post it again.
*Be advised that this option will incur normal eBay listing fees.
We are working to make this a smooth transition and we will update you if there are any changes. As always, if you need help our customer support team is ready 24/7 to assist you: http://support.auctiva.com/
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