Auctiva website problem

Hi itsjustme,

Thanks for helping to bring this to our attention. We have received a handful of support cases from users reporting similar behavior today and, while we have not been able to find anything out of the ordinary that would explain why this is occurring to this point, we will continue to look into the situation further as more reports surface.

I have passed the details from your account over to our engineering team to aid their investigation. It appears things have changed a bit since you started this thread this morning, but I did notice that a couple of your items are still showing on your Active Listings page even though they have already closed.

We apologize for any inconveniences this issue may be caused. I'll keep this thread updated as any additional information on this topic becomes available.

-Mike

Hi itsjustme,

We have since made a couple adjustments to our service that handles the eBay notifications we use to to process these updates and we believe we have the problem under control now. If you encounter any further difficulties of this nature moving forward, please don't hesitate to let us know!

-Mike