Auto-Relist has delay in schedule after auction end

baldmailmanMember

I've been having this problem for the past couple of weeks. Once my weekly auctions end I have an auto-relist profile to relist 30 minutes after auction is ended if the item did not sell. Most of my items end at 5pm PST on Sunday's and it doesn't seem to schedule the auto-relist until 6:30-7:30pm PST or later. When it first happened I figured it would be fixed shortly, but as I said it is happening every week now.

1/4/095:25 PM

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consigniaMember

I'm also having a similar problem. I have an auto-relisting profile setup in auctiva and some of my items don't get auto-relisted until even the next day? Right now I have 2 items with auto-relists set and one ended at 7pm last night and the other at 10pm last night and it is now 10am the next day and neither of them have been relisted? Is this an eBay problem or an Auctiva problem?

1/6/097:10 AM

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baldmailmanMember

I'm pretty sure it's an Auctiva issue, but have not heard any update from Auctiva support concerning this problem.

1/9/093:14 PM

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pamegkMember

Same here. No auto relist. I'd like to relist directly from e-bay but I'm afraid auctiva will relist later and I'll have a duplicate listing on e-bay. I'm new and so far not much is working right with auctiva. I'm wondering if it's always been this way. How can they keep customers?

1/9/096:03 PM

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