the listing template comes up fine but the 'best offer' area has disappeared for the fixed price or inventory options. Can't list - where'd it go?
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yep! its gone. It does not even come up on saved listings. I have over 900 listings that ?lost? the best offer box
Thank you for the affirmation - I was feeling very crazy there for a while! Hope they fix it soon.
I'm also having this problem, any news from Auctiva on getting it fixed?
It's fixed on my end now - hope you see some fix soon.
I am not able to find "Best Offer" - Any idea when this will be corrected????
Hi Judy23,
We haven't made any changes to the Auctiva website that would account for this behavior, so I'm not quite sure why a handful of users have been unable to see the "Accept Offers from Buyers" box in their listings over the last couple days. This option is only available for "fixed price" and "store item" style listings so, as long as either of those sale types are specified, the "Accept Offers from Buyers" should show up directly under the "Starting Price" field.
I just reviewed the only fixed price listing you posted today and noticed that the "Accept Offers from Buyers" box is checked and that you were able to enter an amount in the "Auto Decline Offers Less Than" field, so I assume this option started showing up for you again since you posted to this thread.
Any additional questions or concerns? Please contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike
We haven't made any changes to the Auctiva website that would account for this behavior, so I'm not quite sure why a handful of users have been unable to see the "Accept Offers from Buyers" box in their listings over the last couple days. This option is only available for "fixed price" and "store item" style listings so, as long as either of those sale types are specified, the "Accept Offers from Buyers" should show up directly under the "Starting Price" field.
I just reviewed the only fixed price listing you posted today and noticed that the "Accept Offers from Buyers" box is checked and that you were able to enter an amount in the "Auto Decline Offers Less Than" field, so I assume this option started showing up for you again since you posted to this thread.
Any additional questions or concerns? Please contact our customer support team using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
-Mike