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Hi all. New to the forum bcs powers that be can't doing anything. I have some 11 listings that have "image link broken". I am no Tech-guru. I have tried to research it but seems like a lot of treasure hunting. Does anyone know of or have used a program compatible with the ebay/auctiva platform. I just want to find out which are broken and remove them. Thanks for the help.

Original Post

Hello Ben-Hob,

I am sorry to hear you have had trouble with broken image links.

We are not aware of any issue on the Auctiva side with image links being broken and do not have indicators of a widespread issue with such, so it is unclear how to assist you.

If you have specific data regarding where the problem lies, meaning which images are having trouble, please feel free to file a support case so we can look into the details.  Note that if you already have a support case with us, you may have to get information from whichever service the issue shows up in to include so we can look into it  (note that in general, only an account holder can discuss account specifics with a given service).

- Craig

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