Open a Support Case with Auctiva and let them know you need the feedback number updated in the system.
Although I've not tried to update the Auctiva stored FB count using a Token renew, that might also work. When I last did a Token renew last Summer, my count on Auctiva listing PREVIEW adjusted to reflect my eBay FB count (and still does from that last Token renew).
I would think OP should still be able to list a Buy it Now knaubone, At the very top of your listing page in Auctiva there is a circle to check off for Fixed Price. Are you checking that little circle? It can be easy to miss...
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