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Hi kashmier,

I'm sorry to hear that you are looking to remove the scrolling galleries from your listings. I regret to inform you that the only way to remove the scrolling galleries from your active listings is to delete the scrolling gallery HTML from the description HTML of each listing using eBay's "Revise your Item" form.

The scrolling gallery HTML code can be viewed within your Auctiva account by clicking the "Scrolling Gallery HTML" link under the "Store" tab within your account. The code used to generate the gallery begins and ends with HTML tags that look like: <!--ASW-->

It is possible that you may be able to do this in bulk if you are able to find a tool that can be used to find and delete the same code from active listings in bulk. I have heard that Turbo Lister offers a "Find and Replace" tool that can be used for active listings, but I have not looked into it closely enough to know if it would work for this purpose.

Also, if your Auctiva account is still open, you can prevent the scrolling galleries from being added to any more of your listings by clicking the "Account Settings" link under the "My Account" tab within your account, selecting "No" from the drop-down menu labeled "Append Auctiva Scrolling Gallery to my listings" drop-down menu, and then clicking the "Update Account Preferences" button at the bottom of the page.

If you have any other questions regarding your Auctiva account, please feel free to contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

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