Can I export my Items to my ebay shop form here please?

stoopidmeMember

Hi, I have a ebay shop but coldnt get turbo lister to work so uninstalled it and al of my imprted products along with it. I never noticed a difference on ebay though. Anyway I opened this account and they I guess automatically import your listings and give you a shop. The problem is I now have a shop that is practically empty. Have my items disappeared when I uninstalled turbo lister or when I opened this auctiva account please?
I have my listings showing in ebay just not my shop and wondered if there is a quicker way to get everything back into my shop rather than just having to go thru every item and clicking on revise?

Please help

8/23/074:49 PM

❤️ 0

Original Post

auctivamikedAuctiva Customer Support Manager

Hi stoopidme,

Welcome to Auctiva! Your current listings have actually not been removed from eBay, rather they are just being "re-indexed" by eBay. When you sign up for Auctiva and the scrolling gallery is appended to your active listings, eBay must "re-index" your items to appear in the appropriate search results pages which, according to their help page, can take up to 6 hours.

Additional information on this fairly common eBay issue is available on the following page of eBay’s help index: http://pages.ebay.com/help/find/questions/wheres-my-item.html. If you have any further questions about this specific issue, I recommend you contact eBay’s customer support department.

If you have any additional questions pertaining to your Auctiva account, please file a support request using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike

8/23/074:58 PM

❤️ 0

Skip to main content

Add Reply

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...