CAN I REMOVE THE LISTING TEMPLATE?

ambolinaMember

HI, I HAVE A PROBLEM. I USED AN AUCTIVA TEMPLATE, AND MY LISTING LOOKS WIERD. IT IS WAY WAY TOO BIG FOR THE PAGE, AND IF I WAS VIEWING IT AS A BUYER I'D HIT THE BACK BUTTON!! I HAVE IMAGE BORDERS ENABLED. IS THERE ANY WAY TO FIX THIS PROBLEM BECAUSE WHEN I TRY TO REVISE IT I GET SENT TO EBAY, AND I CAN'T REMOVE THE LISTING TEMPLATE THERE. HELP ME PLEASE! THANK YOU ALL IN ADVANCE FOR ANY HELP OFFERRED.

2/16/069:34 AM

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auctivamikedAuctiva Customer Support Manager

AMBOLINA,

You can use the following method to remove the template from your listing:

1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2)Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Copy the html in the popup box.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab.
6) Paste the copied html in place of what's there and save your changes.

I hope this helps=)

-Mike

2/16/0610:12 AM

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ambolinaMember

THANK YOU AUCTIVA MIKE! PROBLEM FIXED!

2/16/0611:15 AM

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