Does any one have a fix for why I can not edit my pics.They loaded perfectly.It reads javascript lister void.Please help I need these posted today.Thanks for any help you can give.
Original Post
Hi fubar1of75th,
The error you are describing sounds like a browser error so the first thing I recommend trying which may resolve that problem for you is clearing your cache and restoring your default browser settings. Assuming you are using the Internet Explorer browser, you can do these things via the following process:
1) Clear your cache: Select "Internet Options" from the "Tools" menu, followed by the "Delete" button under "Browsing History". Then, on the ensuing page, click the "Delete Files" and "Delete Cookies" buttons. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
2) Restore your Advanced Settings: Select "Internet Options" from the "Tools" menu and click the "Advanced" tab. Then, click the "Restore Advanced Settings" button, followed by "Apply" then "OK"
After making these adjustments, close your Internet Explorer web browser and re-open it for the new settings to take effect. If you continue to experience this problem after trying the above measures, I recommend contacting our customer support team for further assistance.
You can reach our customer support team by completing the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike
The error you are describing sounds like a browser error so the first thing I recommend trying which may resolve that problem for you is clearing your cache and restoring your default browser settings. Assuming you are using the Internet Explorer browser, you can do these things via the following process:
1) Clear your cache: Select "Internet Options" from the "Tools" menu, followed by the "Delete" button under "Browsing History". Then, on the ensuing page, click the "Delete Files" and "Delete Cookies" buttons. Please ensure that only one browser window is open when you are doing this or your cache may not empty properly.
2) Restore your Advanced Settings: Select "Internet Options" from the "Tools" menu and click the "Advanced" tab. Then, click the "Restore Advanced Settings" button, followed by "Apply" then "OK"
After making these adjustments, close your Internet Explorer web browser and re-open it for the new settings to take effect. If you continue to experience this problem after trying the above measures, I recommend contacting our customer support team for further assistance.
You can reach our customer support team by completing the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx
-Mike